Jay W Vander Velde Law Office
lawyers
527 Commercial St
Reviews
I called to pay a debt they were collecting. When I asked my options, the woman was extremely rude. I asked how long it would take if I needed to go to court and she said, "How should I know, you think I run the courthouse?" Everything I asked was responded to with a sarcastic remark. I even asked the exact balance I owed (just to be sure) and her reply was, "I'm not the one asking for it, so I don't know." No one should ever be treated like that, especially from an attorney's office. Despicable.
This attorney filed a claim against us in to collect debt for the wrong person using the wrong name. After contacting them, they explained that they used Google to figure out that two unrelated people with different names were the same person. They did apologize. The only reason they were not successful in taking money from our accounts was the bank recognized the name was not correct.
I expect due diligence from an attorney. They never even tried to contact the person whose name they used in the complaint.
Not acceptable behavior from an attorney in my opinion.
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