My family hired The Law Offices of Brett A. Elam in May after our mortgage company made errors in our mortgage payment. We were desperate and needed help fast. I deeply regret not spending more time doing additional research on a few other law firms before hiring Mr. Elam's firm. Brett A. Elam requires you pay his entire fee upfront which should have been my first big red flag. Once that fee was paid Mr. Elam would take days to return emails and texts. My wife sent an email previously and it took him 3 days to get back with her. I reached out to Brett A. Elam on the morning of Wednesday 6/27/13 inquiring about our case. We hadn't heard from him in a while and we wanted an update. I waited patiently for 24 hours and never heard back. I sent Brett A. Elam a second email on 6/28/13 telling him this was not acceptable and that I was going to be writing a review about his services. I would say towards the end of the day I got a very troubling email back which included this: "First, I was on vacation and returned last night. I have just now returned to my office. Second, this is absolutely the last email you will send me like this, am I crystal clear? I will respond when I get to my office and get tomorrow this matter." -Brett A. Elam The first thing that struck me was his grammar. The last sentence didn't even make since and we just paid him a lot of money to handle our case. The second thing is how he spoke to me. We hired the The Law Offices of Brett A. Elam not the other way around. And most importantly, if Brett A. Elam was on vacation why wasn't there an autoreponder letting people know at the very least or a secretary managing his account during his absence? What would have happened if our mortgage company would have reached out during his vacation? The bottom line, I should have taken more time and researched my options before hiring The Law Offices of Brett A. Elam

Made a appointment, secretary called to confirm time and date. Showed up 15 minutes early and waited around for an additional 30 minutes. Lawyer never showed... total waste of my time!