masuch albert llp

Masuch Albert LLP

lawyers
10836 24 St SE
MONDAY
08:30 AM - 04:30 PM
TUESDAY
08:30 AM - 04:30 PM
WEDNESDAY
08:30 AM - 04:30 PM
THURSDAY
08:30 AM - 04:30 PM
FRIDAY
08:30 AM - 04:30 PM
Reviews
Lee Warzecha - April 09, 2014

Thus far it has been very interesting. Upon my first visit there was no-one at the reception desk for protracted period of time. The delivery guy awaiting staff had been there for abit and asked me where the staff was? I told him I have never been there before and had no idea. He eventually wandered around through the offices until he found someone to help him. After another period of absence by staff I found two people talking in a room who seemed to be unaware that clients were present. I merely came to sign documents on a home build. Aside from having the address wrong on a myriad of documents the follow-up was less interesting. No person answers the office phone and instead you are directed to a directory which again is met by voice mail which is not returned. I tried who I think was the owner and got an email stating he would instruct staff to respond to the situation at hand. A follow up phone call was met with no messages can be returned at this time as he is out of the office. So I guess my first impressions are; who is running this ship? Would I want to do business with them again? Customer service is not their forte. Always room for improvement.

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