Ian W. Bartels & Associates
Reviews
I recently bought and sold through this conveyancer. I was a little apprehensive at first re some of the older reviews but was told they were under new management. Thanks again to sharyn and team for going above and beyond. first time i have dealt with property and havent had to do any chasing up, they did it all for me.. great price and great service.
Two of my children have used Bartels for their conveyancing in the last few years and had no problems at all. Everything from preparation of documents to settlement was done professionally and correctly. We purchased a property in March this year and had all of our work done by Sharon who was extremely efficient and pleasant to deal with. I would definitely recommend them.
Completely agree with all other comments except for the obvious one written by the company. I considered the conveyancing fee to be reasonable when compared to other solictors around Brisbane but the service provided was abysmal. We dealt with Leanne and one other and they were as bad as each other. Rude, unhelpful, arrogant and self important demeanours that took the shine of buying our first house. The final settlement figure amount provided by Bartells was wrong and it was only after persistant calls (on the way to the bank and settlement meeting) that they agreed to recheck and low and behold, $35,000 short. Would have cost us the property. Save yourself the grief and go elsewhere...
We had conveyancing done by Bartels as well. I cant remember the name of the lady but is was unprofessional , rude ,arrongant and no help so ever.They didnt even read those documents and advised us you have two parking spaces when we moved into property there was only one,We took them to ombudsment. If Ian & Bartels are the last one on the planet ,even then dont go there.You will only get disappointment
I found errors in our wills so wrote to Bartells requesting this be fixed. I hadn't heard anything back for a month so called them. Spoke to an incredibly rude woman Leanne who said they don't make errors but I could make an appointment for a new will. I tried to convey my message buy she just talked over me constantly I became frustrated and ended the call. Disgusted with the service and professionalism of this solicitors. I will never use or recommend them to anyone!!!!!!!!